MendAI Programmes

Keep delivery consistent across therapists and sites, catch drift early and track outcomes well beyond discharge

Every programme, delivered as designed

  • Overview

    Every programme, therapist and client in one live view, from enrolment and engagement to overall health.

  • Drift

    See where delivery drifts from the model, with suggested corrections, so supervisors can step in early.

  • Delivery

    Guided prompts and a consistent structure close staff knowledge gaps, leaving room for clinical judgement.

  • Compliance

    Audit-ready records and reporting cut the admin, so directors know standards and requirements are met.

  • Aftercare

    Follow clients after the programme ends, through aftercare and beyond, to see what works and improve.

  • Early warning

    A signal when a client, therapist or whole programme is at higher risk of a poor outcome or dropout.

  • Team

    See the skill and knowledge gaps your team has in common, so supervision goes where it's needed most.

  • Continuity

    Clean hand-offs between programme, therapist and aftercare coordinator, with everyone on the same page.

Consistent care. Clearer outcomes. Stronger recovery.

Discounted

The Problem

Structured programmes drift. Across therapists and sites, delivery becomes inconsistent, fidelity to the intended model erodes, and deviations often go unnoticed until outcomes suffer. Facility leaders lack a live, unified view of programme health, staff practice, and client progress. Knowledge gaps among staff are hard to close at scale, compliance reporting feels burdensome rather than useful, and post-programme outcomes (aftercare) are rarely tracked with enough clarity to show what actually worked or where clients are struggling after they leave. The result is uneven care, missed opportunities for early correction, and limited evidence of programme impact.

How It Works

The screens show a demo facility with illustrative data.

The portal Overview: clients in their programme, in the first 30 days after it and beyond, with weekly activity, 90-day continuity and health-sharing figures.

01

One live view

Every programme, client and cohort on one screen: where clients are in their journey, who wrote this week, and how many are still engaged 90 days after their programme ends.
Delivery: three programmes side by side, the clients on each module of Family relationships, and one client longer than the programme's pace on module 3.

02

Delivered as designed

Follow each programme stage by stage: who is where, who has spent longer on a stage than the programme's pace, and what clients recorded against its measures this week. Drift shows up while there is still time to step in.
Notifications: filters by type, level and status, notifications per day over six weeks, and how long they took to be acknowledged.

03

Early warning, on your rules

Agree with each programme what deserves a therapist's attention, who hears about it and how fast. Filter by type and status, and see how quickly notifications are picked up.
Caseloads: each therapist's clients in and after their programme, open notifications, time to acknowledge, and who covers which programme.

04

Support where it's needed

See caseloads across the team, clients who have gone quiet, and how each therapist's notifications are picked up, so supervision and cover go where they are needed.
Programs: the twelve steps and aftercare, each with where it starts, how it runs in and after the programme, and the measures tracked from entries.

05

Any programme

Twelve steps, aftercare, family relationships or your own. Each programme sets its stages and what it tracks, and carries on week by week after it ends, on the same record.
Activity: the latest sessions on Diary, Companion and the portal, with device, when each was last seen and whether it is still active.

06

A record you can stand behind

Every sign-in across Diary, Companion and the portal, with surface, device and time, as part of the audit trail your standards and requirements ask for.
  1. Fit it

    Works the way your programme already does.

    Workflows
    Categories, workflows and views set up around your programme.
    Notifications
    Alert rules agreed with each client, who can see them too.
    Reporting
    Programme and group reports, built to answer your questions.
  2. Launch it

    Up and running, then getting the most from it.

    Onboarding
    We set up your team and help your clients make their first links.
    Runbook
    Written for your programme, down to what to do when a notification arrives.
    Apps
    Companion on Android and iOS, plus a web provider portal.
  3. Connect & protect it

    Your systems, your data boundary.

    Integration
    The data clients have consented to share flows into your own systems.
    Isolation
    Separate data for your programme, a dedicated instance in a named EU region, or your own infrastructure.

Get in touch

Programme enquiry

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